Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Country refers to: Australia
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to LottoProMotto, 59 Doggett St, Newstead QLD 4006, Australia.
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Lottery Operator refers to the official state and territory lottery operators in Australia, including but not limited to Tatts Group, NSW Lotteries, and other licensed operators.
- Service refers to the Website and lottery ticket purchasing services.
- Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
- Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
- Website refers to LottoProMotto, accessible from lottopromotto.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these terms and conditions then You may not access the Service.
Eligibility and Account Registration
Age and Residency Requirements
You must be at least 18 years of age and a resident of Australia to use our Service. By creating an account, you represent and warrant that you meet these eligibility requirements.
Account Information
You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
Identity Verification
We may require you to provide additional documentation to verify your identity, age, and residency status in compliance with Australian gambling regulations and anti-money laundering laws.
Lottery Services
Ticket Purchasing
LottoProMotto acts as an intermediary service that facilitates the purchase of lottery tickets from official Australian lottery operators. We do not operate lotteries ourselves but provide a platform to purchase tickets for official draws.
Ticket Ownership
Upon successful payment, lottery tickets are purchased on your behalf and held securely in your account. You retain full ownership of your tickets and any associated winnings.
Draw Participation
Tickets must be purchased before the official draw close time as determined by the relevant lottery operator. We are not responsible for tickets that cannot be processed due to technical issues or late submissions.
Payment and Pricing
Payment Methods
We accept various payment methods including credit cards, debit cards, and other electronic payment systems. All payments are processed securely through encrypted payment gateways.
Pricing
Ticket prices are set by the official lottery operators. We may charge a service fee for facilitating ticket purchases, which will be clearly displayed before you complete your purchase.
Refunds
Lottery ticket purchases are generally non-refundable once processed. Refunds may be provided in exceptional circumstances at our discretion, such as technical errors or cancelled draws.
Winnings and Prize Claims
Prize Notification
We will notify you of any winnings via email and through your account dashboard. It is your responsibility to check your account regularly and ensure your contact information is current.
Small Prize Claims
Prizes under AUD $1,000 will typically be credited directly to your account balance and can be withdrawn or used for future ticket purchases.
Large Prize Claims
For prizes over AUD $1,000, additional verification may be required, and you may need to claim your prize directly from the official lottery operator in accordance with their procedures.
Unclaimed Prizes
Prizes must be claimed within the timeframe specified by the relevant lottery operator, typically 12 months from the draw date. Unclaimed prizes will be forfeited in accordance with lottery operator rules.
Responsible Gambling
Commitment to Responsible Play
We are committed to promoting responsible gambling practices. Gambling should be entertaining and not a way to make money. Only gamble with money you can afford to lose.
Self-Exclusion and Limits
We provide tools to help you control your gambling, including deposit limits, session time limits, and self-exclusion options. These can be accessed through your account settings.
Support Resources
If you or someone you know has a gambling problem, help is available. Contact Gambling Help Online at 1800 858 858 or visit gamblinghelponline.org.au for free, confidential support.
Prohibited Uses
You may not use our Service:
- • For any unlawful purpose or to solicit others to perform unlawful acts
- • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- • To submit false or misleading information
- • To upload or transmit viruses or any other type of malicious code
- • To collect or track the personal information of others
- • To spam, phish, pharm, pretext, spider, crawl, or scrape
- • For any obscene or immoral purpose
- • To interfere with or circumvent the security features of the Service
Intellectual Property Rights
The Service and its original content, features and functionality are and will remain the exclusive property of LottoProMotto and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection, use, and disclosure of your personal information.
Termination
We may terminate or suspend Your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach the Terms.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your account, You may simply discontinue using the Service.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever.
Governing Law
The laws of Queensland, Australia, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Dispute Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms.
Contact Information
If you have any questions about these Terms and Conditions, You can contact us:
- • By email: legal@lottopromotto.com
- • By phone: 1800 LOTTO PRO (1800 568 867)
- • By mail: 59 Doggett St, Newstead QLD 4006, Australia
- • On our website: lottopromotto.com/contact
Regulatory Information
Company: LottoProMotto
ABN: 57 961 889 099
Licence Number: 842731695
Address: 59 Doggett St, Newstead QLD 4006, Australia
Regulatory Authority: Office of Liquor and Gaming Regulation (OLGR), Queensland
Operating Territory: Queensland, Australia