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Contact Us

Our Australian-based support team is here to help with any questions or concerns you may have.

Contact Information
Our Australian-based support team is ready to assist you.

Phone Support

1800 LOTTO PRO (1800 568 867)

Email

support@lottopromotto.com

For responsible gambling support: responsibleplay@lottopromotto.com

Address

LottoProMotto
59 Doggett St
Newstead QLD 4006
Australia

Hours of Operation

Live Chat: 8am to 10pm AEST, 7 days a week

Phone Support: 9am to 5pm AEST, Monday to Friday

Email Support: 24/7 (responses within 24 hours)

Gambling Support
If you need help with gambling-related issues, support is available.

Gambling Help Online

1800 858 858 (24/7, free and confidential)

gamblinghelponline.org.au

Lifeline

13 11 14 (24/7 crisis support)

lifeline.org.au

Remember: Gambling should be entertaining and not a way to make money. Only gamble with money you can afford to lose.

General Inquiries

Questions about our services, account information, or general feedback.

Please be as specific as possible to help us assist you better.

Frequently Asked Questions

How do I check my lottery results?

You can check your results in your account dashboard or on our Results page.

View Results

How do I claim my winnings?

Small prizes are automatically credited to your account. For larger wins, we'll contact you directly.

Learn More

I forgot my password

You can reset your password using the "Forgot Password" link on the login page.

Reset Password